Refund and Returns Policy

We do not accept returns due to the nature of goods . Live plants will not survice Shipping and Returns. So Kindly request you to choose your orders carefully.

We however replace any damaged plants during transit.

All the Goods will be send through Courier/ Speedpost, Approximate Transit time: 4 to 5 Days

Transit Risk: we will replace the plant if any plants gets damaged during the transition, We take full responsibility of transit risk.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at succulentfactory1@gmail.com for questions related to replacement and other issues.